Shipping Policy

- All U.S. shipments are handled via USPS, DHL, or FedEx and may require a signature upon delivery.
- Delivery times can vary based on the shipping carrier and destination zones, and do not include order processing time.
- Orders are processed Monday through Friday, excluding public holidays, from 7:00 AM to 2:00 PM PST.
- You will receive tracking information via email once your order has been dispatched.
- Please note that order processing may take up to two business days before your package is shipped, especially during high-volume periods or promotions.
- In some instances, we may need to reach out to you prior to shipment to confirm order details.
- International orders may be subject to customs checks and import duties based on the value of the items, as determined by your country’s regulations.
- These fees are beyond our control, and we are unable to prepay them. We recommend contacting your local customs office to inquire about applicable taxes and fees.
- Silent Victories will not falsely declare your package as a "sample" or "gift" to bypass customs duties. We believe in transparency!
- To prevent delays, please be sure to respond promptly to any communication from our Customer Experience Team.